Shipping & Returns

Articles are accepted for credit or exchange in the U.S. if returned in saleable condition within 100 days, accompanied by a sales receipt. Returns may be sent to our Customer Service Center, or you may take your return to any of our retail stores.

A refund will be made to the purchaser upon request if payment has been received. Gift recipients are entitled to a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.

Returns may be sent to our Customer Service Center at:

2020 York Road
Timonium, MD 21093
800-638-3333
tagheuerhelp@smythjewelers.com

Or you may take your return to any of our retail stores in the U.S. To locate the store nearest you, contact us.